State Farm® Insurance Agent Jessica Massey
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cynthia Dungey
October 21, 2025
"It was very easy with the agent to set up my insurance for my car and all the help that she gave me to proceed with my coverage and all the cost that would go into be having a better insurance rate to fit my needs as a senior citizen"
"Thank you, Cynthia! I'm happy to know that setting up your insurance was easy and that the assistance provided met your needs as a senior citizen. Our office is always here to help with any questions or future needs you might have. Thanks for choosing us!"
Melissa Zenderland
October 20, 2025
"Jessica and her staff are always available whenever I need to speak with them. Jessica truly cares about her clients and always goes the extra mile to make sure they have what they need to be properly protected. You will not be disappointed with her and her staff on your side!"
"Melissa, thank you for your wonderful feedback! I'm happy to know that you feel well-supported and protected by our team. We're committed to providing the best service possible. If you ever need anything else, just let us know!"
Breeze n blaze
October 16, 2025
"Excellent professional service. Thank you"
"Thank you, Breeze n blaze! I'm happy to know you appreciated our professional service. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Grant Macias
October 15, 2025
"Just wanted to say that this branch is really good. Sherrie took the time to sit down and help and find me the best quote. she was able to bundle renters and auto for me!"
"Thank you, Grant! I'm happy to hear that Sherrie was able to assist you with bundling your insurance. Our team is dedicated to providing the best service possible. If you need anything else, feel free to reach out!"
Allison Newton
October 8, 2025
"Sherri helped us figure out our best options and saved us money, we were pleased to work with her!!"
"Hey, Allison! Thanks so much for sharing that Sherri was able to help you find the right options and even save some money. We’re so happy you had a great experience working with her and appreciate you taking the time to let us know!"
Robert Krukowski
September 23, 2025
"Sherri at Jessica Massey State Farm was very polite and got me a lot more then I had with Progressive for less in a short amount of time"
"Thank you for your review, Robert! I'm glad Sherri was able to assist you. We appreciate your trust in our office and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Hayley Phillips
September 10, 2025
"Great service"
"Thank you, Hayley! I'm happy you had a great experience with our service. Let us know if there's anything else we can assist you with!"
Amy
August 18, 2025
"Great service at a great rate!"
"Thank you, Amy! I'm happy you found our service and rates to your satisfaction. If you ever need anything else, feel free to reach out!"
Jenn Jacobs
August 12, 2025
"Easy process, great savings. So happy that I switched to State Farm. Progressive has been robbing me for years 😭"
"Thank you for your review, Jenn! I'm glad to hear that you're satisfied with the switch to State Farm and the savings you've found with us. If you ever need anything or have questions, feel free to reach out. Thanks for choosing us!"
Pam Lepisto
July 14, 2025
"I recently signed on with State Farm Auto insurance after deciding to leave Progressive. Collin and Jessica in Niles ,Mi. made the entire process painless, and saved me a bundle of money. I would suggest giving them a call for a free quote. You could not possibly deal with nicer people.Good luck."
"Thank you, Pam! I'm so happy to hear that we could make your transition to State Farm smooth and help you save money. We truly appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can assist you with!"
jordan lozano
July 14, 2025
"Guy made the process completely pain free"
"Thank you, Jordan! I'm happy to hear that the process was smooth and easy for you. Our team is dedicated to making things as simple as possible. If you need anything else, feel free to reach out!"
Tiffany McKay
July 13, 2025
"So far so good. Happy with the service. And she was friendly"
"Thank you, Tiffany! I'm glad you're satisfied with the service and found our team friendly. We’re here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Tiffany L
July 10, 2025
"Switched to an out of town agent Jessica, because of problems with the previous agent. Jessica and her crew are awesome and so on top of the details. They are kind and sweet people."
"Thank you for sharing your positive experience with Jessica and her team. We're thrilled to hear that they've made such a positive impact during your transition. Your satisfaction is our top priority, and it’s great to know that their attention to detail and kindness stood out to you. We appreciate your feedback and hope to continue providing you with excellent service."
Katie Savickas
July 1, 2025
"Quick and easy to get coverage. Very friendly and helping"
"Thank you for your review, Katie! I'm happy to hear that you found the process quick and easy, and that our team was friendly and helpful. We're committed to making your experience as smooth as possible. Let us know if there's anything else we can assist you with!"
Marianne Burrow
June 16, 2025
"They were friendly and professional and explained everything we needed to know and answered any questions and concerns that we had."
"Thank you for your review, Marianne! I'm happy to hear that our team was friendly and professional while addressing your questions and concerns. Our office is committed to providing clear and helpful service. Let us know if there's anything else we can assist you with!"
Adam Bable
May 30, 2025
"I was completely satisfied and impressed with the customer service and professionalism I experienced with Cassidy from Jessica Massey Star Farm in Niles, Michigan. I recommend this Agency for all home and auto insurance needs. EXCELLENT JOB!!"
"Thank you, Adam, for sharing your experience! I'm glad to hear that Cassidy provided you with such exceptional service. Your recommendation means a lot to us. If you ever have any questions or need assistance with your home and auto insurance, feel free to reach out. We're here to help!"
Katie Kreiner
April 10, 2025
"i like how say me and my Price lowerand i’m so Happy"
"Thank you, Katie, for sharing your experience! I'm glad to know you're happy with the service and the savings on your price. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Tim Champaign sr
April 10, 2025
"Was so happy to hear what Cassidy quoted me.You were so friendly.It was nice to talk about weather,not about the problem's of paying to much.Have a wonderful year. Tim"
"Thank you, Tim! I'm glad to know that Cassidy provided you with a quote that made you happy. It's great to hear that you enjoyed the friendly conversation and the chance to chat about the weather instead of focusing on costs. Wishing you a wonderful year as well! If you need anything else, feel free to reach out."
DeMarco
April 8, 2025
"“When searching for home, auto, and life insurance, Justa made the process clear and seamless. She thoroughly addressed all of my questions and concerns, which gave me the confidence to move forward with my decision.”"
"Thank you, DeMarco, for sharing your experience! I'm happy to hear that Justa made the process clear and seamless for you. It's great to know that she was able to address all your questions and concerns, giving you the confidence you needed. If you have any more questions or need further assistance, feel free to reach out anytime!"
Torie Smith
April 8, 2025
"Justa was so helpful and answered all my questions definitely recommend Her as a agent"
"Thank you, Torie, for your wonderful feedback! I'm happy to hear that Justa was able to assist you and answer all your questions. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out!"
Jayden Garza
April 8, 2025
"I have only been with State Farm for about 1 year and I absolutely love them and their agents! Justa is so so sweet and always a text or call away if I have any questions or concerns!"
"Thank you, Jayden, for sharing your experience! I'm happy to know that you've had a positive year with us. Justa is indeed wonderful, and we're glad she's been able to assist you whenever needed. If you have any questions or need further assistance, feel free to reach out anytime!"
Deanna Miles
March 21, 2025
"I have been a customer of State Farm for 20+ years. A few years ago I tried other insurance companies and came back to State Farm. I have found this company really cares about you and your family. They want to help you insure your car at a reasonable price. A price you can afford. Thank you Colin for the great service. This was a WELCOME HOME. Great company, Great Service. Deanna Miles"
"Thank you so much, Deanna, for your wonderful feedback! We're delighted to have you back with us at State Farm. It's fantastic to know that Colin provided you with the service you deserve. We're committed to offering affordable and caring insurance solutions for you and your family. If you ever need anything else, please don't hesitate to reach out."
Big Paul
March 12, 2025
"Worked with me and got a great quote. Jessica got me auto AND renters for less than I was paying for just auto from my old insurer."
"Thank you! I'm happy to know that you received a great quote and were able to get insurance for less than your previous policy. It's wonderful to provide such value. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!"
cody thatcher
February 25, 2025
"Collin really helped me in a jam getting insurance on my school bus conversion."
"Thank you, Cody, for sharing your experience! I'm delighted that Collin was able to assist you with your insurance needs. If you need further assistance, feel free to reach out."
Betty Swilo
January 31, 2025
"I cannot recommend Jessica Massey, State Farm Insurance, without first stating what lovely staff she employs. Sherri, in particular, has been such a blessing to deal with when calling for my quote! Her fast, knowledgeable and courteous service are far superior to others, from their competitors' insurance companies. Any questions I've had she's answered with ease and in a timely manner. Thanks again, Sherri, for always going above and beyond! Sincerely, B. Swilo"
"Thank you, Betty, for your wonderful feedback! I'm so happy to hear about your positive experience with Sherri. Her dedication to providing fast and knowledgeable service is truly appreciated, and I'm glad she could assist you so effectively. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!"